- Time Weeks
Small Business Banker Reskilling
Issued by
UNSW
This program equips individuals skills in customer relationship management, to ensure a client-centered approach. Participants gain expertise in small business financial analysis, credit risk assessment, and tailored lending solutions. They learn to identify and manage operational and financial risks specific to small businesses. Effective stakeholder engagement, time management, and workload prioritization ensure participants deliver exceptional service to small business clients.
- Time Weeks
Skills
- Building Interview Skills
- Consultative Sales and Influencing Skills
- Credit Risk and Lending for Small Business
- Customer Relationship Building
- Effective Stakeholder Engagement
- Financial Analysis for Small Businesses
- Mastering the elevator pitch
- Maximising the resume and LinkedIn
- Operational and Financial Risk Management
- Workload Prioritisation and Time Management
Earning Criteria
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Participants attended 11 four hour virtual workshops, and completed validation tasks and digital modules between weekly sessions. They received mentoring throughout the program and completed a team action learning project.