Relationship Executive Reskilling
Issued by
UNSW
This program prepares participants to be a Relationship Executives, focusing on understanding business customers financials, credit risk assessment, risk culture and lending solutions. The program emphasizes consultative relationship-building and influencing skills, enabling participants to present financial products that align with customer needs. By training in stakeholder engagement, time management, and prioritization, participants are equipped to deliver excellent service to their customer.
Skills
- Building Interview Skills
- Credit Risk Assessment
- Customer Relationship Management
- Financial Analysis for Business Banking
- Mastering the elevator pitch
- Maximising the resume and LinkedIn
- Operational and Financial Risk Management
- Stakeholder Engagement
- Time Management And Prioritisation
- Understanding Customer Needs
Earning Criteria
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Participants attend 7 x 90 minute virtual workshops, and complete validation tasks and digital modules between sessions. They are mentored throughout the program. The Assessment was based on delivering a customer elevator pitch, a 90 day plan and a case study analysis.