Managing Business Operations

Issued by UNSW

This program has been delivered on behalf of Telstra aligned with the North Star initiative which aims to provide excellent, cost-effective services by streamlining processes, leveraging technology and continuously improving. By participating in this program participants will gain insights into best practices, practical application to job-related activities, and build operational capability to drive business performance.

Skills

Business Planning & Performance
Data Analysis for Decision Making
Demand & Capacity Management
Financial & Risk Management
Managing Workflow
Quality Management

Earning Criteria

The MBO program is an integrated program designed to take participants on an accelerated learning delivered virtually over 3-months through a series of webinars, pre-work, post-work, culminating in an Applied Workplace Project presentation