Getting Started with Support from SAP (Support Accreditation) - Record of Achievement
  • Type Learning
  • Level Foundational
  • Time Hours

Getting Started with Support from SAP (Support Accreditation) - Record of Achievement

Issued by SAP

This Record of Achievement validates that the learner can describe the fundamental aspects of SAP’s Intelligent Enterprise strategy. The learner is able to explain characteristics of SAP Support and how to best utilize all platforms, processes, and assets available to you. For partners who need to achieve the Partner Edge knowledge badge to satisfy any program requirements, you must pass the CLS01k assessment in SAP Learning Hub.

  • Type Learning
  • Level Foundational
  • Time Hours

Skills

  • Access and use the Customer Interaction Center
  • Access And Use The SAP Support Knowledge Base
  • Leverage Support And Support Log Assistant
  • Navigate SAP Communities
  • Schedule an Expert with SAP Support
  • Use and leverage SAP Cloud ALM
  • Use Built-In Support
  • Use SAP ONE Support Launchpad
  • Use SAP Portal

Earning Criteria