Earners of the Salesforce Business Analyst Certificate are equipped for CRM administrator roles and business analyst roles across a range of industries. They have essential skills including the ability to import data into Salesforce, use the Sales Cloud and Service Cloud products, and maintain and customize a Salesforce instance. They can create reports and dashboards summarizing sales and track data in a typical sales process.

• Type Validation
• Level Foundational
• Time Weeks
• Cost Paid