The Salesforce Business Analyst Certificate from Emory Continuing Education
Issued by
Pathstream
Earners of the Salesforce Business Analyst Certificate are equipped for CRM administrator roles and business analyst roles across a range of industries. They have essential skills including the ability to import data into Salesforce, use the Sales Cloud and Service Cloud products, and maintain and customize a Salesforce instance. They can create reports and dashboards summarizing sales and track data in a typical sales process.
- Type Validation
- Level Foundational
- Time Weeks
- Cost Paid
Skills
- Analytics Business Analyst
- Business Requirements
- Customer Relationship Management
- Custom Fields
- Dashboards
- Reporting Tools
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Sales Processes
- Security Requirements Analysis
Earning Criteria
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Complete a 2-course certificate program in Salesforce administration co-developed by Salesforce and Pathstream
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Complete a curriculum of assessments that demonstrate proficiency in Salesforce administration