The Sales Operations Certificate
Issued by
Pathstream
Earners of the Sales Operations Certificate are equipped for sales operations, sales administration, operations, and customer service roles across a range of companies. They have the ability to build dashboards to communicate relevant information about the sales process to stakeholders, and evaluate and map a business process to identify areas of improvement. They can manage a project from start to finish using Agile project management tools and frameworks.
- Type Validation
- Level Foundational
- Time Weeks
- Cost Paid
Skills
- Agile Methodology
- Agile Project Management
- Business Requirements
- Customer Relationship Management
- Dashboards
- Developing Project Plans
- Reporting Tools
- Salesforce Sales Cloud
- Sales Processes
- Sprint Planning
Earning Criteria
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Complete a 2-course certificate program in Salesforce administration and Agile project management
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Complete a curriculum of project-based assessments that demonstrate proficiency in Salesforce administration and Agile project management