The Data-Driven Customer Success Professional Certificate from FAMU
  • Type Validation
  • Level Foundational
  • Time Weeks
  • Cost Paid
Additional Details

The Data-Driven Customer Success Professional Certificate from FAMU

Issued by Pathstream

Earners of the Data-Driven Customer Success Professional Certificate are equipped with foundational skills in customer relationship management, leadership, project management, and data analysis. They understand the fundamentals of Customer Relationships Management (CRM) software and how to analyze data to generate business insights, as well as how to effectively lead teams and execute projects.

  • Type Validation
  • Level Foundational
  • Time Weeks
  • Cost Paid
Additional Details

Skills

  • Analytics Business Analyst
  • Communication
  • Customer Relationship Management
  • Customer Relationship Management (CRM) Software
  • Data Analysis
  • Exploratory Data Analysis
  • Leadership
  • People Management
  • Project Management
  • Project Planning
  • Salesforce Service Cloud

Earning Criteria

  • Complete a 4-course certificate program in customer relationship management, project management, leadership and data analysis
  • Complete a curriculum of project-based assessments that demonstrate proficiency in customer relationship management, project management, leadership and data analysis