Data-Driven Customer Success Professional Certificate

Issued by Pathstream

Earners of the Data-Driven Customer Success Professional Certificate are equipped with foundational skills in customer relationship management, leadership, project management, and data analysis. They understand the fundamentals of Customer Relationships Management (CRM) software and how to analyze data to generate business insights, as well as how to effectively lead teams and execute projects.

Type Validation
Level Foundational
Time Weeks
Cost Paid

Additional Details

Skills

Analytics Business Analyst
Communication
Customer Relationship Management
Customer Relationship Management (CRM) Software
Data Analysis
Exploratory Data Analysis
Leadership
People Management
Project Management
Project Planning
Salesforce Service Cloud

Earning Criteria

Complete a 4-course certificate program in customer relationship management, project management, leadership and data analysis
Complete a curriculum of project-based assessments that demonstrate proficiency in customer relationship management, project management, leadership and data analysis