- Type Learning
- Level Advanced
- Time Months
- Cost Free
MS Service Delivery Manager
Issued by
NetApp
MS SDMs are critical to the success of a managed service and the ongoing customer experience. The SDM training pathway ensures SDMs are equipped with a breadth of skills across solution delivery and the continual improvement of technology-enabled products and services. The SDM is uniquely placed to observe both customer service delivery and the early requirement for additional services and sales opportunities.
- Type Learning
- Level Advanced
- Time Months
- Cost Free
Earning Criteria
-
Completion of the MS Service Delivery Manager Champion Pathway