- Type Validation
- Level Foundational
Premium Support Specialist
Issued by
Micro Focus (now OpenText)
This Certification validates that the OpenText Premium Support Technician has gained an understanding of Premium Fundamentals and is focused on providing our customers with named and dedicated support experts that understand their business – helping our customers optimize even the most complex hybrid software environments and resolve issues quickly if they arise.
- Type Validation
- Level Foundational
Earning Criteria
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The OpenText individual will need to validate their understanding of our Premium Support process and solutions, by completing the Premium Support Foundation course and passing the Premium Foundations Specialist exam.