- Type Validation
- Level Intermediate
Premium Case Management Specialist
Issued by
Micro Focus (now OpenText)
Ensure your customer’s cases are properly updated as outlined by the Case Management Framework (CMF). Always strive to deliver quality updates to your customers with the next actions and detailed analysis of issues. Remain responsive to internal requests for information from Sales, CSMs, R&D/Development, etc.
- Type Validation
- Level Intermediate