Client Facing Skills for Everyone

Issued by IBM

This badge earner has understanding and have applied key Client Facing Success Skills ("soft skills" in this context) for personal and professional success. These skills and behaviors include: Presentations, Conflict Management, Engagement, Interpersonal and External Communication

Type Validation
Level Intermediate
Time Hours
Cost Free

Additional Details

Skills

Client Engagement
Client Facing
Communication
Presenting
Supplier

Earning Criteria

Must be an employee of IBM.
Complete required YourLearning Client Facing Skills for Everyone Channel courses.
Apply for the badge by preparing, scheduling and conducting a presentation to your manager. This presentation must simulate a client interaction where the candidate will present a problem statement, root cause analysis, proposed actions and corrective action status. Your manager will determine your eligibility based on a rubric.
Note: this badge is retired and no longer available