Genesys Certified Subject Matter Expert - Genesys Cloud CX Architect
Issued by
Genesys
This badge acknowledges the Subject Matter Expert's professional expertise and knowledge of Genesys Cloud CX Architect.
Additional DetailsSkills
- Genesys Cloud
- Genesys Cloud Architect
- Genesys Cloud Architect – Bulk Import Feature
- Genesys Cloud Architect – Call Flows
- Genesys Cloud Architect – Configuring Inbound Flows
- Genesys Cloud Architect – Configuring Outbound Flows
- Genesys Cloud Architect – Configuring Salesforce Data Actions Integration
- Genesys Cloud Architect – Configuring Secure Flows
- Genesys Cloud Architect – Default Menu And Action Settings
- Genesys Cloud Architect - IVR Concepts
- Genesys Cloud Architect – Prompts
- Genesys Cloud Architect – Routing Strategies
- Genesys Cloud Architect – Schedules And Schedule Groups
- Genesys Cloud Architect – Task And State Editor
- Genesys Cloud - Collaborate
- Genesys Cloud - Communicate
- Genesys Cloud Contact Center
Earning Criteria
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Support exam question development and/or review exam questions