Genesys Certified Subject Matter Expert - Engage Outbound Voice
Issued by
Genesys
This badge acknowledges the Subject Matter Expert's professional expertise and knowledge of the installation and configuration of the Genesys Outbound Contact Solution 8.
Additional DetailsSkills
- Access Groups
- Agent Groups
- Agent Skills
- Apache Cassandra
- Application Objects
- Application Templates
- Calling Lists
- Call Progress Detection
- Call Tracking
- CC Analyzer
- CCPulse+
- CIM Platform
- Composer
- CTI
- DAPs
- Dialing Modes
- eServices
- Filters
- Framework Layered Architecture
- Framework Layers
- GA And GAX
- Genesys Platform
- GVP
- Host
- Interaction Server
- IRD-Based Routing
- LCA
- Licensing
- Logs
- Message Server
- ORS And URS
- Outbound Architecture
- Outbound Campaign
- Outbound Configuring Options
- Outbound Contact
- Outbound VoIP
- Persons
- Place Groups
- Places
- Planning
- Provisioning
- Pulse
- Reporting
- SCS
- Service Availability
- SIP Server
- Treatments
- Troubleshooting
- T-Server
- Workspace Desktop Edition