MANA PEIM Certified
  • Type Learning
  • Level Foundational

MANA PEIM Certified

Issued by Ericsson

The MANA PEIM badge is awarded to MANA Service Delivery Directors or Managers who demonstrate leadership by driving customer incident engagements from E2E based on their knowledge and skillsets.

  • Type Learning
  • Level Foundational

Skills

Earning Criteria

  • The MANA PEIM Certified badge is awarded to Service Delivery Directors and Managers within the Customer Support Organization who are complete with the 10 hour instruction led course and can demonstrate the theory in the course practical applications.