Earners of this badge have built their skills in managing risk, overcoming common challenges and managing budgets, quality and schedules. Their course looked at the soft skills for project success such as resolving conflict and thinking critically. Earners learnt to take on complex projects – in a matrixed organisation, a culturally diverse team or with remote teams. Earners of this badge completed a process of self-reflection to understand and modify their own actions in the workplace.